COMING SOON:
Fortified Quarterly Issue #7: Modernizing Public Health and Safety for Greater Readiness
When a crisis hits, public safety agencies rarely respond alone. They count on mutual aid partners, neighboring jurisdictions, and a workforce whose expertise often lives in paper records and in the heads of people nearing retirement. With aging infrastructure and a shrinking talent pipeline arriving at the same time, that dependence is getting harder to ignore.
Modernizing Public Health and Safety for Greater Readiness looks at what agencies need in place before the call comes in: data that can be trusted across organizational lines, connected platforms, and AI that is governed from the start.
In this issue:
- Ondaro Sr. Account Executive Matt Gilchrist on why wildfire response depends on verifying qualifications across agencies in minutes, without a single phone call
- Ondaro Sr. Account Executive James Haslam on the workforce crisis hiding behind aging roads and transit, and how agencies can capture critical know-how before it walks out the door
- A conversation with Senior Architects Crystal Gallivan and Ty Higley on modernizing workers' comp case management, and where AI should support human judgment instead of replacing it
- A ServiceNow perspective from Steve Malone, Industry Partner Go-to-Market Lead for Global Public Sector, on four decades of lessons in putting people and process ahead of technology
Readiness is more than faster systems. It means building systems that earn trust across agencies, keep the knowledge frontline teams depend on, and hold up when the stakes are highest.
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