ITOM

Achieve next-level visibility into your IT infrastructure

Centralize and manage your services, applications, and infrastructure data in ServiceNow so you can deliver with confidence, traceability, and automation.

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Trusted Partner

Clients across industries trust their platform to Ondaro

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IT Operations Management Offerings

Optimize your ITOM investment with these tried-and-true prescriptive offerings from Ondaro.

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CLEAR PATH

PLATFORM VALUE REALIZATION ROADMAP AND RECOMMENDATIONS
  • Captures customer priorities, goals & objectives and connects with platform capabilities
  • Elicits high-level organizational goals and pain points from the platform team and their partner organizations
  • Creates capability map highlighting known priority platform capabilities and their connection to organizational priorities
Take the next steps towards realizing the full value of your Now Platform investment.
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ITOM ESSENTIALS

Populate your CMDB with a prescriptive package for CMDB deployment and Discovery with up to four integrations and two data loads.
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SERVICE MAPPING ESSENTIALS

Map your applications with a prescriptive implementation of service mapping with up to 50 unique maps.
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CLOUD MONITORING ESSENTIALS

Monitor your cloud with a prescriptive implementation of LightStep using ServiceNow for observation.
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EVENT MANAGEMENT ESSENTIALS

Bring events into your environment with a prescriptive implementation of event management with up to two event sources and 16 event rules.
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CMDB EXPERT ASSIST

Add a follow-on subscription with expert technical resources there to support the ramp-up of your solution.
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ONDARO RESERVE

Capacity and expertise to support platform operations and enhancement

  • Budget-based capacity on a monthly basis
  • Starting at $17K per month
  • Work directed by the client
  • Support requirements within business hours

Learn more

Unlock the power of ServiceNow with rapid implementation

Realize the value of your ServiceNow 
products quickly and sustainably

Ondaro Essentials get you up and running with the core capabilities of ServiceNow products.
Our expert-led approach focuses on deploying powerful essential functionality and creating immediate operational impact.

Optimize your ITOM investment with these tried-and-true prescriptive offerings from Ondaro.

Improve the health of your CMDB with rapid measurable results:

0 x

increase in configuration items tracked

0 x

increase in normalized IT data after 1.5 weeks
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View your IT infrastructure in a single pane of glass

Gain complete visibility and control by accessing all your configuration data from one unified platform. With ServiceNow Discovery and the right mix of tailored and out-of-the-box integrations, your CMDB stays accurate, current, and actionable.

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Unlock the potential of your organization’s data

A well-built CMDB powers automated workflows that benefit teams across the enterprise. With a strategic ITOM implementation, you enable faster incident resolution, stronger vulnerability response, and fewer change collisions. This foundation supports smarter and more efficient operations.

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Understand how your services and infrastructure connect

Business and technical teams often operate in silos, making alignment difficult. Service mapping and dependency relationships bridge the gap, enabling better communication across Service Desk, Service Ownership, and Business Management functions.

ORGANIZATIONS LIKE YOURS ARE MODERNIZING THEIR ITOM PRACTICES

“The data’s better. It’s aligned in a single place. We have transparency and more visibility into how work’s getting done and the processes that we need to optimize.”

EMPOWER BUSINESS-DRIVEN DECISIONS WITH FAST, VALIDATED, ACCURATE DATA

Get started with CMDB Essentials

Step into confidence with real-time visibility, while saving yourself time, money, and headaches. It all starts with your CMDB.

Let’s power up your CMDB and get you to a place of trusted data so you can unlock the full potential of your ServiceNow platform.