As of June 4, 2025, Cask has achieved the Validated Practice badge for ITSM Pro. The ITSM Pro Validated Practice certifies that Cask delivers implementations grounded in industry-leading best practices, rigorously tested and approved by ServiceNow. This milestone further reinforces Cask’s reputation as the premier partner driving excellence and innovation in digital transformation.
Ondaro was awarded the Hybrid Project Management Validated Practice badge, a designation that sets Ondaro apart as one of the most experienced and certified partners that organizations can turn to for all their ServiceNow implementation and support needs.
Choosing the right ServiceNow partner out of the 2,300+ available can be a daunting task. ServiceNow simplifies this process by setting strict partner criteria in certified skills, customer satisfaction, and product line expertise, so you can find a partner that aligns with your platform and organization’s goals.
“I am so proud of this incredible achievement,” said CEO Jason Rosenfeld. “With our new validated practice, Ondaro continues to prove our leadership in the ServiceNow space. Clients want a partner who understands the business objectives driving their use of the platform. The Validated Practice designation shows our commitment to both technical expertise and business process consulting capability. We appreciate the new level of rigor ServiceNow is applying to partner qualification and are thrilled to be recognized by ServiceNow in this way.”
With deep knowledge and experience, Ondaro delivers high-quality digital transformations that solve real business challenges, drive efficiency, and maximize platform ROI.
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The Validated Practice designation guarantees that a ServiceNow partner has passed stringent standards in strategy, governance, delivery, and more within a given product area. For clients, this certification is a seal of trust, ensuring the partner is vetted, aligned with ServiceNow standards, and dedicated to delivering the best results.
Here’s what ServiceNow customers can depend on when working with a Validated Practice team:
Partner Quality and Expertise
Customers working with a partner with Validated Practices can rely on that partner’s proficiency in ServiceNow implementations for the corresponding product line. This indicates that the partner is not only skilled but also up-to-date with industry standards, providing customers with a team using proven methodologies and best practices. The result is a consistent, high-quality service experience that meets both ServiceNow’s best practices and the customer’s high standards.
Enhanced Value Delivery
Customers benefit from solutions that are designed to provide both immediate impact and long-term value, maximizing their return on investment and moving them further along their digital transformation path. By focusing on outcome-driven strategies, these partners provide a transformative approach to ServiceNow implementations, ensuring solutions address both current needs and future growth.
Access to Advanced Resources and Capabilities
Validated Practice teams have access to specialized resources, exclusive ServiceNow features, and early platform updates. This gives customers the ability to tap into cutting-edge solutions that boost efficiency, adapt to evolving needs, and provide a competitive edge.
Improved Customer Success
Partners boasting Validated Practices follow a governance model that promotes accountability and consistency, leading to smoother project execution and higher customer satisfaction. This approach enables faster project delivery, minimizes disruptions, and reinforces customer confidence, as these partners bring a record of success and well-defined, proven processes to each project.
Visibility and Trust
Working with a partner with Validated Practices offers the peace of mind that comes from knowing you’re collaborating with a trusted advisor recognized and vested by ServiceNow. This certification enhances the partner’s credibility and reflects their commitment to delivering top-tier solutions. Customers can select a partner with a demonstrated ability to drive successful outcomes, backed by a positive industry reputation.
Strategic Alignment with Business Goals
Through rigorous assessments, Validated Practices are aligned with both ServiceNow’s goals and the strategic objectives of their customers. This alignment allows them to act as strong partners in driving business transformation, enhancing agility, and achieving meaningful business outcomes.
Partnering with Ondaro means working with the most trusted ServiceNow partner in the ecosystem, leveraging our fully dedicated focus on ServiceNow to deliver exceptional experiences and outcomes for customers from a variety of industries.
Here’s why organizations choose Ondaro to lead their digital transformation:
With Ondaro, organizations can leverage ServiceNow with speed, agility, and confidence, backed by a proven partner with certified expertise and a commitment to their success.
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