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The Blueprint: Live from Ondaro’s Certified Master Architects

Virtual community meetup

Welcome to The Blueprint — a virtual meetup series led by Ondaro’s Certified Master Architects (CMAs), including Matt Espley, Nate Weldon, and Kenric Wong. Each session dives deep into the strategies, decisions, and insights that help organizations unlock the full value of the ServiceNow platform.

From technical governance to platform roadmap planning, our CMAs break down the what, when, and why behind the practices that drive adoption, reduce risk, and maximize ROI.

Whether you're a Platform Owner, Program Manager, Enterprise Architect, or IT Leader, The Blueprint offers practical guidance to navigate real-world challenges and deliver business outcomes with ServiceNow.

What to Expect

  • Candid, expert-led discussions on the most critical aspects of platform strategy
  • Actionable insights to strengthen governance, architecture, and planning
  • A space to ask questions and learn from others leading enterprise transformation
Blueprint Part 1-1
Episode #1

Certified Master Architects: Why & When Do You Need a CMA?

In episode 1 of The Blueprint, discover what a CMA is and how they drive long-term ServiceNow value, strategy, and transformation success.

Blueprint Part 2
Episode #2

Value Management: Tracking & Managing Platform Impact

Episode 2 of The Blueprint explores value management in ServiceNow—what it is, why it matters, and how to track business impact from the start.

Blueprint Part 3
Episode #3

Governance Without the Red Tape: What True Platform Oversight Looks Like

In Episode 3, the CMAs breakdown platform governance and explore how to master it for enablement and not something that restricts your platform.

Blueprint Part 4
EPISODE #4

The War for ServiceNow Talent: Roles, Readiness, and the Rise of AI

In this episode of The Blueprint, Certified Master Architects Matt Espley, Kenric Wong, and Nate Weldon tackle one of the most pressing challenges in today’s ServiceNow ecosystem: the war for talent.

Blueprint Part 5
EPISODE #5

AI Readiness: Strategy, Structure, and ServiceNow Agents

In this episode, CMAs Matt Espley, Kenric Wong, and Nate Weldon break down what it takes to be AI-ready on ServiceNow—strategy, structure, and real-world use cases.

Blueprint Part 6
EPISODE 6

Workflow Data Fabric: Optimizing Complex Workflows for Intelligent Operations

In this episode of The Blueprint, the CMAs explore how Workflow Data Fabric and AI agents can simplify intricate workflows, strengthen decision-making, and unlock new value from your data.

Blueprint Part 7 lock
COMING SOON

Build vs. Buy: Navigating Smart Development Decisions on ServiceNow

In this episode of The Blueprint, the CMAs unpack the double-edged sword of platform flexibility—and how to make smarter, more sustainable development decisions on ServiceNow.