24 questions across eight weighted dimensions: Strategy and Use Cases, Identity and Access Foundation, Knowledge and Content Readiness, Systems and Integrations, Deployment Channels and Platform, Governance, Security and Compliance, Adoption and Change Management, and Operating Model and Optimization.

IT and HR leaders, plus the owners of the organization's ServiceNow platform, knowledge, identity, and security — having these voices in the room produces the most accurate score.

The assessment is complimentary.

Shine a light on what your employees truly need

Name: Lighthouse for EmployeeWorks
Brand: ServiceNow

Find out exactly where you stand on the path to an AI-powered employee front door. In one 90-minute working session, we score your readiness across eight areas and build a report you keep, with your gaps ranked and your next step clear.

Book your assessment

Content that can't answer the questions employees ask

YOUR GOAL: Know which questions your content covers and what to write or fix before launch.

If your knowledge doesn't cover the most common questions, or it's stale and duplicated, the assistant gives weak or conflicting answers. Trust drops fast.

People data that doesn't line up

YOUR GOAL: Confirm the assistant can recognize each employee as one person with the right context.

No single owner for a cross-team program

YOUR GOAL: Secure sponsorship, ownership, and AI oversight before kickoff.

Launch details that surprise you late

YOUR GOAL: Surface launch-blocking issues while they're still easy to fix.

Lighthouse for EmployeeWorks is a 90-minute facilitated readiness assessment from Ondaro, a ServiceNow Elite Partner. Ondaro's team guides your IT and HR leaders through 24 questions across eight weighted readiness dimensions for ServiceNow EmployeeWorks.

You leave with an overall readiness score out of 100, a readiness tier, a dimension-by-dimension profile, prioritized actions, an implementation outlook, and a branded report you can share with leadership.

Clarity in 90 minutes.
A report you keep.

Lighthouse for EmployeeWorks gives you an honest, expert read on your readiness and a plan you can take straight to leadership.

A guided working session

Ondaro's team walks your IT and HR leaders through 24 questions across eight areas, one question at a time. We talk through each answer together, so the score reflects real context, not a checkbox survey.

An overall readiness score and tier

One score out of 100 shows how close you are to implementing EmployeeWorks. The higher the score, the closer you are to launch.

A readiness profile across eight dimensions

See every dimension scored side by side, so strengths and gaps are obvious at a glance.

Priority actions and an implementation outlook

Get the highest-impact gaps ranked in the order to close them, plus a suggested approach, complexity rating, and indicative timeline for your implementation.

View a sample report

Built for the leaders who own the employee experience

Bringing IT, HR, and security together in one session is part of the value. Many teams find shared gaps and quick wins they hadn't discussed before.

IT leaders and ServiceNow platform owners

HR and People operations leaders

Identity, directory, and security owners

Knowledge management and employee experience leads

What is Lighthouse for EmployeeWorks?

Lighthouse for EmployeeWorks is a 90-minute facilitated readiness assessment from Ondaro. It scores your organization's readiness for ServiceNow EmployeeWorks across eight dimensions and gives you a report with priority actions and a recommended next step.

What do you assess?

How long does it take, and when do we get the report?

Who needs to attend?

How is the readiness score calculated?

What happens if we're not ready?

What happens if we are ready?

Is the timeline in the report a commitment?

Is there a cost?

Shine a light on what your employees truly need

The next step in employee experience

Here is where most teams feel the pressure.