Paper-based requests for event space relied on email and fax messaging.
Difficult-to-understand request forms often contained partial or incorrect information.
Key requirements were easily skipped, resulting in lengthened time to gather info before proceeding with fulfillment.
Solution Delivered
Digital request form with response-driven questions and interactive guidance on the FPACNow Portal.
Customized workflows with phases, notifications, and SLAs.
Dashboards with real-time data for effective follow-up, progress tracking, and resource planning.
Impact Created
0
hours saved through automation annually
$
0
M
cost savings annually
"By streamlining the process we reduced the number of stages for applicable workflows, resulting in a reduction of overall clicks, erroneous steps, and an improved experience for event requesters.”
