Slate vs. Employee Center Pro: The Future of Employee Experience

Slate vs. Employee Center Pro: The Future of Employee Experience
Every EmployeeWorks customer is standing at the same fork: Stick with EC Pro, adopt Slate, or run both?
If you're planning your next move on ServiceNow's EmployeeWorks, you've likely hit the same question your peers are asking: what's the actual difference between Slate and Employee Center Pro, and which one is right for your organization?
EC Pro is a portal. Employees go find what they need by browsing, searching, and clicking through to the article or form that answers their question.
Slate is a conversation layer. It meets employees where they are and finishes the task by filling out the form, gathering the details and executing the request instead of pointing them to an article and leaving them to do the rest.
Employees compare every tool you give them to the consumer apps they use outside of work. They don't search a knowledge base to order dinner or book a flight. They are asking AI to gather info and get tasks done for them. When work tools fall short of that bar, employees are left frustrated and time is wasted trying to resolve problems.
Join our upcoming webinar to get answers to your questions directly with a clear look at how each platform works, what each one requires, how to close the gap between the employee at work and outside of work, and what decides whether your rollout succeeds.
📅 Date: Thursday, August 27
🕛 Time: 9:00 AM PT / 12:00 PM ET
⏱ Duration: 1 hour
What you'll walk away with
- The real model difference between Slate and EC Pro, where each one wins, and where the boundary between "portal" and "conversation layer" actually sits.
- The dependency that decides success before the platform does: We'll walk through how to assess your content quality and taxonomy before you choose a platform, not after.
- Watch a live demo of how you can use Slate to create an expense report from start to finish.
- Learn about an exclusive offering from Ondaro to unlock the value of Employee Works on the ServiceNow platform for attendees of the live webinar!
Meet the Speakers
Nate Aiken
Practice Strategy Lead for MoveWorks, Ondaro
Nate designs and implements customer focused service management solutions that improve operational efficiency through proven processes and the right technology fit. Nate brings close to two decades of ServiceNow and IT service management experience to the role. At Ondaro, he leads in helping clients prepare for EmployeeWorks, aligning data, workflows, and experience design so organizations can adopt AI powered employee experience tools on a foundation of clean data and clear governance, rather than as an afterthought.
Jon Merchant
Director, Platform Experience, Ondaro

Jon focuses on designing, building and improving the portals employees actually use every day. Jon brings nearly a decade of dedicated ServiceNow portal and platform experience work, building on years of custom application development and technical architecture before that. At Ondaro, he helps clients design portals that hold up under real use, translating requirements into experiences that are intuitive, well governed, and built to scale, while mentoring the engineers who build alongside him.
Christine Morris
Vice President, of Consulting Services, Ondaro

Christine Morris is a strategic IT leader with over 20 years of experience helping Fortune 500 organizations navigate digital transformation. She specializes in governance, compliance, strategy, operations, and procurement, leveraging both business acumen and technical expertise to develop solutions that drive measurable business value. A strong change agent, Christine architects innovative and automated ServiceNow solutions designed to enhance both the end-user and fulfiller experience. She is passionate about optimizing enterprise workflows and establishing best practices that support efficiency, accountability, and sustainable growth.
Who should attend
Anyone deciding what comes next for their EmployeeWorks deployment: HR service delivery leaders, ServiceNow platform owners, employee experience teams, and anyone weighing Slate, EC Pro, or both.
Contact Us:
For any questions or additional information, please reach out to us at inbound@ondarowave.com.
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Global dynamics, AI advancements, heavy competition–the only certainty is change.
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