July 15, 2026
Modern Qualification Management for Emergency Services
Emergency response depends on knowing who is trained, qualified, available, and ready to deploy. Yet many emergency services organizations still manage qualifications through paper task books, manual data entry, and disconnected systems that limit readiness visibility.
This webinar introduces QMS, a modern qualification management solution that connects training progression, task book status, qualification validation, dispatch visibility, and response system integration. Attendees will hear how CAL FIRE is using QMS in production across 23 units statewide, then see a live walkthrough of the end-to-end workflow from responder qualification to operational deployment.
Designed for emergency services leaders, training officers, dispatch stakeholders, and readiness teams, this session will highlight how QMS reduces administrative burden, improves decision-making, and helps agencies scale qualification management across day-to-day operations and mutual aid response.
📅 Date: Wednesday, July 15
🕛 Time: 9:00 AM PT
⏱ Duration: 1 hour
Meet the Speakers
Matt Gilchrist
Account Executive, Ondaro
With more than a decade of experience supporting federal, state, and local agencies, he helps organizations modernize operational processes, improve readiness, and strengthen mission delivery through technology-enabled solutions. Matt has worked extensively with emergency services and public safety organizations on complex workforce and qualification management initiatives.
Michelle Headrick
Mission Critical Solutions Executive, Ondaro
Michelle Headrick works closely with emergency services organizations to modernize qualification management and workforce readiness programs. She brings deep experience in translating complex operational requirements into scalable digital solutions that support training, credentialing, and deployment workflows. Through her work with QMS, Michelle helps agencies reduce administrative burden while improving visibility, compliance, and operational readiness.
Sarah Wizner
Product Owner Associate, Ondaro
Sarah Wizner is a leader within CAL FIRE's qualifications and readiness program and has been instrumental in advancing the agency's modernization of qualification management. She has helped drive the adoption of QMS across CAL FIRE's statewide operations, supporting efforts to improve visibility into responder qualifications, training progression, and deployment readiness. Sarah brings firsthand experience managing qualification processes in one of the nation's largest emergency response organizations.
Why attend
Whether you are responsible for training, qualifications, dispatch operations, workforce readiness, or emergency response leadership, this session will provide a practical look at how modern qualification management can improve visibility, streamline operations, and strengthen organizational readiness.
Join us to learn how agencies like CAL FIRE are transforming qualification management with QMS and discover how your organization can better prepare personnel for day-to-day operations and large-scale response events.
Contact Us:
For any questions or additional information, please reach out to us at inbound@ondarowave.com.
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