Adient’s HAM and SAM Implementation Journey

 

In this exclusive Customer Success Spotlight, Michael Chelone, Director of IT – Enterprise Platforms & Endpoints at Adient, walks viewers through how his team overhauled their hardware and software asset management approach using ServiceNow HAM Pro and SAM Pro, in partnership with Ondaro. 

Key takeaways include: 

  • The challenges Adient faced with siloed systems, duplicate records, and limited visibility across platforms 
  • How adopting an agile-based implementation approach helped accelerate alignment and change management 
  • Best practices and lessons learned that other organizations could leverage 

Whether you're managing IT assets, navigating ServiceNow adoption, or seeking practical guidance on HAM/SAM maturity, this on-demand replay is packed with insights you can apply immediately. 

Meet the Guest Speaker 

michael-chelone

Michael Chelone

Director of IT – Enterprise Platforms & Endpoints, Adient 

Michael has built a diverse career spanning system administration, Microsoft consulting, and enterprise-scale Windows 10 deployments for a Fortune 500 company. Today, as Director of IT – Enterprise Platforms and Endpoints at Adient, he oversees Mobility, Unified Endpoint Management, Content Delivery, and Enterprise Platforms within IT infrastructure. His hands-on expertise and leadership perspective make him uniquely equipped to share practical strategies for HAM and SAM success. 

Meet Your Host 

India headshot-modified

India Tellkamp

Account Executive, Ondaro 

India has been in the ServiceNow space for 7 years, helping clients ranging from small, unique organizations to Fortune 500 companies. She’s led everything from global transformations to onsite roadmapping efforts — always with a passion for enabling visions to come to life. Originally from a small farm town in West Michigan, India enjoys caring for her family’s cattle farm, trail riding, and spending time with her loved ones. Her approachable, real-world perspective makes her the perfect for guiding this conversation.  

 

 

Let’s Innovate Together!

Request a complimentary consultation from Ondaro

Ondaro’s unparalleled expertise is ready to tackle your unique challenges and transform your aspirations into reality. We’ll listen to understand your requirements and offer a tailor-made approach that aligns with your strategic objectives. 

Your journey to innovation is just a click away. Schedule your meeting with our Ondaro advisors and become part of the success story that defines your organization’s future.