Ondaro Essentials Unpacked: How It Drives ServiceNow Success

When businesses look to adopt ServiceNow, they often seek solutions that promise quick and seamless implementation, with “accelerators” commonly referring to pre-built modifications and custom code provided by some partners. However, Ondaro Essentials is not an accelerator. Instead, it’s a proven, efficient, and effective way to get started on ServiceNow with minimal disruption. Built on Ondaro’s extensive experience, Essentials ensures a smooth, rapid implementation, delivering exactly what you need while aligning with ServiceNow’s best practice processes – all without introducing unnecessary complexities or technical debt into your environment.

What Ondaro Essentials is

Ondaro Essentials is designed specifically for businesses that are new to ServiceNow, new to Ondaro, or new to a specific ServiceNow application. This offering focuses on helping organizations get started with ServiceNow in a predictable, cost-effective, and efficient way that leverages best practice process guidance, without the risks or uncertainties that typically come with traditional accelerators.

Key features:

• Quick start: Essentials focuses on a fast, predictable, and prescriptive process to help businesses get up and running on ServiceNow quickly. With an implementation time of approximately 12 weeks, it’s ideal for those needing a reliable and efficient launch. This offering provides the first step toward maturity, avoiding unnecessary complexity while ensuring you go live with a foundational operating capability, ready for future expansion as your needs evolve.
• Cost-effective: Geared towards customers with budget concerns, Essentials delivers the essentials of ServiceNow with a focus on efficient use of resources.
• Experienced implementation: Backed by Ondaro’s deep expertise, Essentials leverages proven, repeatable processes to ensure a quick and effective implementation. We incorporate years of experience in ServiceNow implementations, combining our detailed knowledge of best practices to guide you toward a successful go-live.
• Ondaro Reserve: After the Essentials implementation, customers can seamlessly transition to Ondaro Reserve for ongoing optimization and operational support, ensuring their ServiceNow instance remains aligned with evolving business needs.

What Ondaro Essentials Is not

There’s one major misconception we must address: Ondaro Essentials is not an “accelerator” as you may know them. The term “accelerator” often carries a bad reputation in the industry due to its association with fast, cookie-cutter solutions that lack depth and scalability. Here’s why Essentials is fundamentally different:

• No custom code: Essentials prioritizes configuration over customization. We avoid unnecessary custom code, focusing on ServiceNow’s out-of-the-box capabilities that align with best practices. Our prescribed approach ensures you avoid unnecessary complexity in your first release, enabling a quick go-live with a solid operational foundation. This approach allows for confident iteration and growth, without the burden of technical debt slowing you down.
• Not for highly established ServiceNow ecosystems: Essentials is designed for new ServiceNow customers or those implementing specific applications for the first time, not businesses already deeply embedded in the ServiceNow ecosystem. Essentials helps you get off on the right foot quickly, maximizing the value from your licensing and leveraging ServiceNow’s out-of-the-box capabilities in a greenfield environment.
• Not for highly regulated industries: While Essentials is well-suited for most industries, it’s not intended for businesses in highly regulated sectors like healthcare or utilities, where specialized requirements and more complex process design considerations are often needed.

Why Essentials Is the Smarter Choice

Unlike traditional accelerators, Essentials is a smarter approach for businesses that value efficiency, cost-effectiveness, and long-term success with ServiceNow.

• Fewer Resources Required: Essentials requires the focus of your team for a shorter period of time than other implementation methods, making it an efficient solution for organizations with limited budgets or resources.
• Smarter Investment: By launching quickly and efficiently with an initial operating capability grounded in best practices-both process and technical-Essentials enables businesses to start benefiting from ServiceNow faster, delivering immediate ROI. We prioritize getting the solution into users’ hands quickly, so you can gather feedback and confidently iterate. This approach avoids delaying value and over-customizing to meet requirements that may not reflect the real needs of the user community.
• Flexible Support Through Reserve: With Reserve, businesses don’t just implement ServiceNow; they continue to optimize and expand their platform as needed, ensuring their solution remains relevant and effective over time.

A smarter path to ServiceNow success

Essentials is a thoughtfully designed solution for businesses looking to get started with ServiceNow quickly, effectively, and cost-efficiently. By offering a predictable, prescriptive implementation process, Essentials helps organizations launch ServiceNow with confidence while keeping costs under control. With the added support of Reserve, businesses can ensure their platform evolves with their needs, driving continuous improvement and long-term value.

Explore Ondaro Essentials