ServiceNow® Knowledge 2026

Venetian Expo & Convention Center
Las Vegas, NV | May 5-7

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Sponsor Sessions

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Customer Sessions

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After Hours with Ondaro

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Stop by the Ondaro Booth #5520

Ondaro is excited to sponsor ServiceNow Knowledge at the Gold-level.

Ondaro is your pure play ServiceNow® partner that helps organizations move with agility, measure what matters, and harness ServiceNow to achieve the outcomes they need.

Catch the wave of what's next and surf with us at our booth!

Dont miss our Sponsor Sessions

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HR Success: UCLA Health’s People-First Approach to Building Manager Hub

Theater Session

UCLA Health’s Manager Hub portal began with one guiding principle: put people first. Before designing anything, the team met with managers to understand their pain points and priorities. That early collaboration shaped a ServiceNow®-powered portal that unified HR processes, systems, and staff insights in one intuitive place. In this session, learn how UCLA Health’s “people first” approach builds trust, accelerated adoption, and created a foundation for long-term transformation, proving that when you design with people, success follows.

Speakers:

  • Mike Jones, Sr Director HR Service Center, HR Technology & Analytics, UCLA Health

  • Matt Gilchrist, Sr. Account Executive - SLED, Ondaro
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Beyond the Badge: Choosing the Right ServiceNow Partner in 2026

Digital Session

Choosing a ServiceNow® partner is no longer just about certifications or cost; it’s about aligning expertise, scale, and strategy with where your organization is headed. In this session, we break down ServiceNow partnership tiers, PLAs and other credentials, what they actually signal about capability and delivery, and how to evaluate partners beyond the badge. You’ll learn how tier, specialization, industry experience, and AI readiness should influence your decision — especially as agentic AI expands across workflows in 2026.

Speakers:

  • Christine Morris, Senior Director, Consulting Services, Ondaro

  • Eric Smith, Vice President, Global Solution Consulting, Ondaro
Coming Soon

Check out our featured Customer Session

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Strategic Vision in Action: Adient’s Tale of Two ITAM Implementations

Customer Session

For Adient, a global leader in automotive seating, the road to maturing its IT Asset Management took two paths: one paved with lessons, the other with leadership. Early HAM efforts faced fragmented data, unclear ownership, and limited adoption. Learning from those challenges, Adient’s SAM implementation flipped the script by building alignment, executive sponsorship, and measurable accountability. Join this session to see how Adient turned ITAM lessons into lasting transformation and gain insights to help your organization turn tactical implementations into enterprise-wide momentum.

Speakers:

  • Michael Chelone, Director of Enterprise Platforms and End, HCL, Adient US LLC

  • India Tellkamp, Account Executive, Ondaro
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After Hours with Ondaro  

ServiceNow Employee Workflows Higher Ed & SLG Happy Hour

Tuesday, May 5 | 6:00 - 8:00 PM

Join ServiceNow and Ondaro at Black Tap for a fun-filled evening with sliders, milkshakes, and the best ServiceNow Higher Ed & SLG networking.

Register Here
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Ondaro Happy Hour

Wednesday, May 6 | 8:00 - 11:00 PM

Join Ondaro at Wakuda for a relaxed and engaging evening. We're bringing together clients and peers for an evening designed to spark great conversations, build new connections, and celebrate the ServiceNow community.

Register Here
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Schedule a Meeting

Don’t leave your Knowledge experience up to chance.

Pre-schedule time at our booth with one of Ondaro’s ServiceNow experts to make the most of every moment and ensure the conversations that matter most are already on your calendar.