CUSTOMER SUCCESS STORY

Qualifications Management System (QMS)

Logo_of_CAL_FIRE
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CLIENT:
The California Department of Forestry and Fire Protection (CAL FIRE)
Asset 604
INDUSTRY:
State Government
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PRODUCT:
Qualifications Management System (QMS)

Business Challenge

  • No established Position Qualification Process (PQS). 
  • Insufficient automation capabilities with DocuSign.
  • Manual, pen to paper task book signoff.
  • Restricted ability to evaluate and assess personnel qualifications.
  • Limited transparency for personnel to monitor the status of PQS requests. 
QMS-936769962-2
QMS-2186780950

Solution Delivered

  • Statewide PQS standardization with designated authorities and auditable records.

  • Integration with resource ordering and management systems used in wildland fire incidents.

  • Digitized task books allow for full automation, accurate documentation, and accessibility.

  • Accurate pairing of trainer/trainee to incident and parent qualification, reducing the chance of illegitimate records.

IMPACT

CAL FIRE's commitment to protecting California's natural resources and communities is unwavering. With a focus on innovation, collaboration, and excellence, CAL FIRE is a leader in emergency response and resource protection, and its impact on the safety and well-being of Californians is immeasurable.

The CAL FIRE qualifications management system (QMS) is a first-of­-its-kind blend of automation, digitization, and documentation that provides a simple user experience and a high degree of fidelity for managing Position Qualifications in a single location.​

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