CUSTOMER SUCCESS STORY

National Emergency Rental Vehicle (NERV) Capabilities

USDA-USFS
emergency-icon-9
CLIENT:
USDA Forest Service
Asset 604
INDUSTRY:
Government
medical-icon-2
PRODUCT:
National Emergency Rental Vehicle (NERV)

Business Challenge

  • Excessive Government Expenditure: There are significant costs incurred by the government due to inefficiencies.
  • Vehicle Check-in Process: The current vehicle check-in process is frequently neglected resulting in excessive unnecessary fees and costs.
  • Automation and Documentation: There is a lack of automation and centralized documentation.
  • Site Security: Compromise site security due to password limitations.
  • Tracking Inefficiencies: There are inefficiencies in tracking incidents and vehicle usage.
  • Roles and Responsibilities: Roles and responsibilities are not clearly defined.
NERV-484467306
NERV-2209334360

Solution Delivered

  • Enhanced security and fraud prevention.

  • Operational efficiency and cost management. 

  • Improved tracking and accountability. 

  • Improved user experience and efficiency for IROC dispatchers. 

  • Direct integration with Enterprise Mobility. Enterprise Mobility is a leading provider of mobility services which manages a full portfolio of brands including the Enterprise Rent-A-Car. 

IMPACT

Reduction in government spending through improved efficiency and accountability in the NERV process by creating a modern, user friendly tool providing vehicle use tracking and program specific automated processes.

IROC NERV will reduce government spending through improved efficiency and accountability in the NERV process by creating a modern, user friendly tool providing vehicle use tracking and program specific automated processes, ultimately supporting the critical missions of the NWCG agencies.​