CUSTOMER SUCCESS STORY
National Emergency Rental Vehicle (NERV) Capabilities

CLIENT:
USDA Forest Service
USDA Forest Service
INDUSTRY:
Government
Government
PRODUCT:
National Emergency Rental Vehicle (NERV)
National Emergency Rental Vehicle (NERV)
Business Challenge
- Excessive Government Expenditure: There are significant costs incurred by the government due to inefficiencies.
- Vehicle Check-in Process: The current vehicle check-in process is frequently neglected resulting in excessive unnecessary fees and costs.
- Automation and Documentation: There is a lack of automation and centralized documentation.
- Site Security: Compromise site security due to password limitations.
- Tracking Inefficiencies: There are inefficiencies in tracking incidents and vehicle usage.
- Roles and Responsibilities: Roles and responsibilities are not clearly defined.


Solution Delivered
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Enhanced security and fraud prevention.
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Operational efficiency and cost management.
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Improved tracking and accountability.
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Improved user experience and efficiency for IROC dispatchers.
- Direct integration with Enterprise Mobility. Enterprise Mobility is a leading provider of mobility services which manages a full portfolio of brands including the Enterprise Rent-A-Car.