Download the PDF presentation from this recording to learn what’s new and what’s next for ServiceNow Brazil.
ServiceNow Brazil: What’s New, What Matters, and What’s Next
Every ServiceNow release brings new possibilities and decisions about where to focus. Which changes will make a meaningful difference for your teams? What should you prioritize, and what do you need to understand before upgrading?
Join Ondaro for a practical look at the ServiceNow Brazil release. We’ll highlight updates across AI, automation, and core platform experiences, connecting new capabilities to everyday business needs. Our experts will discuss what these changes could mean for your organization and how to incorporate them into your ServiceNow roadmap.
You’ll learn:
- Key release highlights and their potential impact on how your teams work.
- Where new AI and automation capabilities could support your business priorities.
- What to consider around feature availability, activation requirements, and changes to existing functionality.
- How to prioritize opportunities and prepare for your upgrade.
Designed for ServiceNow platform owners and business leaders, this session will help you turn release notes into informed decisions and practical next steps.
Meet the Speakers
Ian Cahall
Associate Director, Principal Architect, Ondaro
Ian Cahall has spent over a decade working in and around the ServiceNow platform to help deliver better, more mature technical and procedural outcomes in the ITx space, including ITSM, ITOM, ITAM, and more. Over his career, he has worked with customers in a variety of verticals including Retail, Manufacturing, Healthcare, and more. In his current role as Principal Architect at Ondaro, he specializes in solving complex Asset Management challenges, helping customers maximize their speed-to-value by leading with innovation and scalability.
Ron Burt
ITSM Associate Director, Business Solutions Consultant, Ondaro
Ron Burt is a ServiceNow leader focused on aligning IT service management strategy with business outcomes. With deep experience in transformation, solution design, and operational optimization, Ron partners with organizations to strengthen platform foundations, improve governance maturity, and enable scalable delivery models. He brings a practical, results-oriented perspective to platform ownership, helping teams move from reactive support to strategic enablement.
Who should attend
ServiceNow platform owners, IT and business leaders, and transformation teams planning their next upgrade: anyone who wants to understand what the Brazil release means for their roadmap and where to focus first.
Contact Us:
For any questions or additional information, please reach out to us at inbound@ondarowave.com.
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