October 27, 2026
ServiceNow Brazil: What’s New, What Matters, and What’s Next
Every ServiceNow release brings new possibilities and decisions about where to focus. Which changes will make a meaningful difference for your teams? What should you prioritize, and what do you need to understand before upgrading?
Join Ondaro for a practical look at the ServiceNow Brazil release. We’ll highlight updates across AI, automation, and core platform experiences, connecting new capabilities to everyday business needs. Our experts will discuss what these changes could mean for your organization and how to incorporate them into your ServiceNow roadmap.
You’ll learn:
- Key release highlights and their potential impact on how your teams work.
- Where new AI and automation capabilities could support your business priorities.
- What to consider around feature availability, activation requirements, and changes to existing functionality.
- How to prioritize opportunities and prepare for your upgrade.
Designed for ServiceNow platform owners and business leaders, this session will help you turn release notes into informed decisions and practical next steps.
📅 Date: Tuesday, October 27
🕛 Time: 9:00 AM PT / 12:00 PM ET
⏱ Duration: 1 hour
Meet the Speakers
Ian Cahall
Associate Director, Principal Architect, Ondaro
Ian Cahall has spent over a decade working in and around the ServiceNow platform to help deliver better, more mature technical and procedural outcomes in the ITx space, including ITSM, ITOM, ITAM, and more. Over his career, he has worked with customers in a variety of verticals including Retail, Manufacturing, Healthcare, and more. In his current role as Principal Architect at Ondaro, he specializes in solving complex Asset Management challenges, helping customers maximize their speed-to-value by leading with innovation and scalability.
Christine Morris
VP of Consulting, Ondaro
Christine Morris is a strategic IT leader with over 20 years of experience helping Fortune 500 organizations navigate digital transformation. She specializes in governance, compliance, strategy, operations, and procurement, leveraging her business acumen and technical expertise to develop solutions that drive business value. A strong change agent, Christine architects innovative and automated ServiceNow solutions designed to enhance both the end-user and fulfiller experience. With a passion for optimizing IT management and enterprise workflows, she is committed to delivering best practices that support efficiency and growth.
Who should attend
ServiceNow platform owners, IT and business leaders, and transformation teams planning their next upgrade: anyone who wants to understand what the Brazil release means for their roadmap and where to focus first.
Contact Us:
For any questions or additional information, please reach out to us at inbound@ondarowave.com.
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