November 17, 2026
ITAM MasterClass: Where Assets Meet People: Automating the Employee Asset Lifecycle
Connect ITAM to the people it serves. Learn how onboarding, moves, and offboarding can drive automated asset provisioning and reclamation on ServiceNow.
Every employee's relationship with IT starts and ends with assets. That means a laptop that's ready on day one, software that follows them through role changes, and equipment that comes back when they leave. When those handoffs are manual, new hires wait, licenses linger, and hardware disappears.
In this ITAM MasterClass, we look at where IT Asset Management meets employee workflows on ServiceNow. You'll learn how HR lifecycle events like onboarding, role changes, relocations, and offboarding can trigger hardware provisioning, software entitlements, and reclamation automatically. We'll also show how to give employees a simple, self-service way to request, track, and return what they use, and how to measure the payoff in cost, compliance, and employee experience.
Date: Tuesday, November 17, 2026
Time: 9AM PT / 12PM ET
Duration: 1 hour
Meet the Speakers
Ian Cahall
Associate Director, Principal Architect, Ondaro
Ian Cahall has spent over a decade working in and around the ServiceNow platform to help deliver better, more mature technical and procedural outcomes in the ITx space, including ITSM, ITOM, ITAM, and more. Over his career, he has worked with customers in a variety of verticals including Retail, Manufacturing, Healthcare, and more. In his current role as Principal Architect at Ondaro, he specializes in solving complex Asset Management challenges, helping customers maximize their speed-to-value by leading with innovation and scalability.
Christine Morris
VP of Consulting, Ondaro
Christine Morris is a strategic IT leader with over 20 years of experience helping Fortune 500 organizations navigate digital transformation. She specializes in governance, compliance, strategy, operations, and procurement, leveraging her business acumen and technical expertise to develop solutions that drive business value. A strong change agent, Christine architects innovative and automated ServiceNow solutions designed to enhance both the end-user and fulfiller experience. With a passion for optimizing IT management and enterprise workflows, she is committed to delivering best practices that support efficiency and growth.
Ready to put your assets to work for your people?
Join us to see how HR lifecycle events can drive automated provisioning and reclamation on ServiceNow, how employees get a simple self-service experience, and how to show the payoff in cost, compliance, and employee experience.
Contact Us:
For any questions or additional information, please reach out to us at inbound@ondarowave.com.
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