Fortified Quarterly Library

Discover our library of current and past issues of Fortified Quarterly, the digital magazine for leaders to stay on top of trends and insights to help navigate through technology and business transformation.

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ISSUE #5

Data Foundations for AI Acceleration

In this issue:

  • Explore why data is the true accelerator of enterprise AI, rewarding organizations with strong data foundations with a competitive advantage.
  • Gain insights from Ondaro experts including Christine Morris, Ian Cahall, Angi Williams, Eric Smith, Donna Barrett, Dan Wright, and Chris Padmore on governance, data quality, contextual readiness, and the risks of over-customization.
  • Hear ServiceNow’s perspective on how clean, well-architected data environments accelerate AI outcomes and see how UCLA Health strengthened its knowledge foundation before launching AI-driven HR experiences.
  • Discover why organizations that treat data as a shared, strategic asset — not a one-time cleanup project — are the ones positioned to lead in the next wave of AI transformation.

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Explore Ondaro's Fortified Quarterly library for insights and perspectives on strategy, transformation, AI, and ServiceNow — covering topics from IT asset management to organizational change and beyond.

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ISSUE #4

Smarter Campuses, Stronger Services

In this issue:

  • See how colleges and universities are doing more with less by combining innovation, efficiency, and purpose.
  • Learn how AI and automation are helping institutions modernize operations, improve service delivery, and enhance the campus experience.
  • Gain practical insights from Ondaro experts like Matt Gilchrist, Christine Morris and Ron Burt on aligning culture, governance, and technology for meaningful transformation.
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ISSUE #3

Blueprints for Bold Business Transformation

In this issue:

  • Explore how businesses can thrive in 2025 and beyond by embracing disruption, fostering innovation, and leveraging AI for scalable success.
  • Hear from Ondaro leaders like Jeff Butler, Christine Morris, Chelsea Cedeno and more on technology adoption, leadership, and change management.
  • Learn how to successfully modernize legacy technologies and integrate them with AI and automation for a competitive edge in today’s fast-moving market.
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ISSUE #2

Future-Ready Leadership: Women Shaping The Next Era Of Tech

In this issue:

  • Insights from women leaders at Ondaro and other organizations on the strategies needed to develop and empower women in the AI era.
  • A look at ServiceNow’s initiatives to support women in tech, promote diversity, and create more inclusive opportunities in the industry.
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ISSUE #1

Strategic Leadership in The Age of GenAI: Unlocking Business Potential

In this issue:

  • Explore executive challenges related to GenAI and how peers are overcoming these hurdles in order to harness the power of automation.
  • Learn how organizations are currently utilizing GenAI to strategically enhance their workforce, accelerate their business outcomes, and disrupt industry status quo.
  • Discover how new GenAI capabilities in ServiceNow are shaping the future of what's possible and why organizations taking steps now will be leading the competition tomorrow.
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