CUSTOMER SUCCESS STORY

Rapidly Automating Global Event Scheduling Processes

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CLIENT:
Federal agency
Asset 604
INDUSTRY:
Federal Government
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PRODUCT:
Ondaro Create (App Engine) and Workplace Service Delivery

Business Challenge

  • A large federal agency needed a more efficient system for scheduling events.
  • Siloed event details needed to be posted to their public communication system.
  • They wanted to draw more value from their existing ServiceNow investment. 
Event-Scheduling-1529811813
App-engine-2187591989

Solution Delivered

  • Created an enterprise-wide Event Scheduler System, realizing more value from the agency’s ServiceNow investment.

  • Employed human-centered design for a user-friendly, streamlined, efficient solution.

  • Aligned business value realization for the project with the agency’s goals and strategic plan. 

IMPACT

Improved visitor experience, office collaboration, resource optimization, and data accessibility. 

The enterprise-wide Event Scheduler System automates processes, enhances ServiceNow value, and employs human-centered design—all while aligning with the agency’s strategic plan.

The Enterprise-wide Event Scheduler System automates processes, enhances ServiceNow value, and employs human-centered design—all while aligning with the agency’s strategic plan.

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