CMA Blueprint Episode 4

The War for ServiceNow Talent:

Roles, Readiness, and the Rise of AI

Blueprint Part 4

Virtual Community Meetup

Nate Weldon
Global VP and Certified Master Architect
Matt Espley
Director of Technical Consulting & Certified Master Architect
Kenric Wong
Principal Enterprise Architect and Certified Master Architect

In this episode of The Blueprint, Certified Master Architects Matt Espley, Kenric Wong, and Nate Weldon tackle one of the most pressing challenges in today’s ServiceNow ecosystem: the war for talent.

You’ll learn:

  • The growing demand for ServiceNow talent and why it’s harder than ever to find skilled professionals 
  • How organizations can recruit effectively, retain top talent, and create an environment where employees want to grow with the platform 
  • The critical role of Certified Master Architects (CMAs) in navigating this challenge, ensuring clients don’t just fill roles, but develop long-term, sustainable talent pipelines 
  • The impact of AI on the talent landscape and how it can both accelerate learning and present new challenges for talent retention

Whether you’re an organization struggling with talent shortages or a professional navigating the complex landscape of career development, this episode will provide you with the insights needed to tackle the war for talent in ServiceNow head-on.