CMA Blueprint Episode 1

Certified Master Architects:

Why & When Do You Need a CMA?

Blueprint Part 1

 

Virtual Community Meetup

Nate Weldon
Global VP and Certified Master Architect
Matt Espley
Director of Technical Consulting & Certified Master Architect

In our kickoff episode of The Blueprint, Certified Master Architects Matt Espley and Nate Weldon break down what it truly means to be a CMA, and why it matters for organizations navigating digital transformation with ServiceNow.

You’ll learn:

  • What sets a CMA apart from other ServiceNow roles
  • When and why to engage a CMA on your platform journey
  • How CMAs drive long-term value, governance, and measurable outcomes across enterprise programs

Whether you’re expanding beyond ITSM or looking to mature your ServiceNow strategy, this episode sets the foundation for understanding how CMAs help steer complex programs toward success.