CMDB MasterClass: Part 2

Welcome to our CMDB Data Loading & IRE Best Practices webinar, a key component of our educational series aimed at helping you optimize your CMDB and maximize the potential of your ServiceNow platform. Join us to explore why efficient data loading and the Identification and Reconciliation Engine (IRE) are crucial for harnessing the full capabilities of your platform. Learn how to implement, refine, and sustain your CMDB as a reliable source of data through best practices and effective use of IRE.

Why Listen?

Educational Insights: Learn the fundamentals of CMDB – how it integrates with other ServiceNow product areas, enhances your overall platform capabilities, and gets your CMDB in shape.

Industry + Real World Expertise: Gain insights from our seasoned experts who will share best practices and real-world applications of CMDB, as well as from CMDB owners at some of the largest organizations using ServiceNow.

Community Engagement: Connect with peers, share experiences, and expand your professional network.

Key Takeaways:

1. Discovery Pitfalls: Gain insights into common challenges and “gotchas” encountered during the discovery process, and learn strategies to avoid them.
2. Data Loading Techniques: Understand the various methods for loading data into your CMDB, including ServiceNow Discovery, Service Graph connectors, update sets, and manual loads.
3. Ensuring Accurate Data Processing: Discover the importance of the Identification and Reconciliation Engine (IRE) in data loading. Learn how to ensure your data passes through the IRE, understand its functionality, and identify the critical fields that must be populated.
4. Defining Data Completeness: Learn how to determine when your data is “complete,” and understand the best practices for deactivating fields-knowing when it’s appropriate and when it’s not.

Meet the Experts:

• Chris Padmore, Solutions Architect, Cask
• Christine Morris, Senior Director, Platform & Service Management, Cask
• Madan Raja, Delivery Director, Cask

Ready to Transform Your CMDB?

Join us for this actionable webinar and take the next steps towards a healthier, more sustainable CMDB that can support greater ServiceNow platform success. Don’t miss out on this opportunity to enhance your knowledge and drive meaningful change within your organization.

Register Now to secure your spot and embark on a journey to CMDB mastery.

Contact Us:

For any questions or additional information, please reach out to us at inbound@caskllc.com or stephanie.edelman@caskllc.com.

Stay Connected: Follow us on LinkedIn & Twitter for the latest updates and upcoming events.

We look forward to helping you unlock new possibilities with a strong CMDB foundation!