If you want to. . .
- Automate and digitize services
- Create amazing employee experiences that increase engagement
- Create great customer/citizen experiences to attain fierce customer loyalty
- Provide a platform for collaboration to make remote, hybrid and onsite work sustainable
- Enable a digital workforce of the future
Then read this handbook
The roadmap to transformation helps you realize the potential of a connected enterprise and embed digital transformation into the DNA of your government agency.
- Step 1: Foundational/establishing
- Step 2: Siloed/performing
- Step 3: Partially synchronized/optimizing
- Step 4: Fully synchronized/embedded
- Step 5: Living DNA