Success stories

NCSU modernizes HR and business processes with ServiceNow ITSM Virtual Agent, increasing visibility and cases by over 150%

Written by Admin | Nov 30, 2022 2:53:13 PM

 

 

 

 

 

 

What is ServiceNow ITSM?

Deliver excellent workflows for your IT department that increase productivity and create seamless employee experiences-in every location-with powerful capabilities, including the following:

  • Incident Management
  • Virtual Agent
  • Predictive Intelligence
  • Change Management
  • Problem Management
  • And More!

With ServiceNow ITSM delivered by Ondaro, you can access best practices that extend the value chain to your customers through end-to-end processes and services. Take your ITSM to the next level with Ondaro’s comprehensive methodology.